IP Phone Systems By ShoreTel Authorized Dealer
KTS NETWORK
SOLUTIONS of California ~ Headquartered in Los Alamitos
The
ShoreTel IP Office Phone System is a completely distributed, modular voice
communication solution with no single point of failure that is layered on top of
your IP network. The
ShoreTel IP Telephones have a modern elegant style, which are easy to use.
At the heart of the system is the standards-based Distributed IP Voice
Architecture, which uniquely distributes call control intelligence to voice
switches connected anywhere on the IP network. In addition, the Shoreline
architecture distributes voice applications – including voicemail and automated
attendant - to servers across locations, rather than centralizing applications
at the network core.
The resultant
solution provides a single image system for all locations and all voice
applications. Gone are the days of multiple PBXs, multiple voice mail systems,
multiple automated attendants, multiple ACD systems—all with their unique
management interfaces. The Shoreline system is distributed, the voice
applications are bundled, and the management interface is integrated—finally,
somebody got it right.
- ShoreTel IP Phones Model IP265 with Color
Display
ShoreTel
Distributed Call Control
The heart of the ShoreTel IP Office system is the Distributed Call
Control software that runs on the ShoreGear voice switches on top of VxWorks, an
embedded, real-time operating system. Each call control element does the call
setup and call tear down including features such as transfer, conference,
forward, etc. The voice switches communicate on a peer-to-peer basis eliminating
any single point of failure. For instance, if one ShoreGear voice switch goes
off-line, all other ShoreGear voice switches continue operating. When the voice
switch comes back on-line, the switch rejoins the voice network without
impacting system operation. There is no server involved with the basic
telephony, thus the system delivers levels of availability unmatched by even
legacy vendors.
ShoreWare Software
The ShoreWare software is composed of Distributed Call Control
Software, Voice Application Software, Desktop Application Software, and
Management Software.
Management
ShoreWare Director is a browsed-based network management tool
that provides a single management interface for all voice applications across
all locations. When you add a new user on the Shoreline system, the user gets an
extension, gets a mailbox, gets an auto-attendant profile, can be added to an
ACD group, and even gets an E-mail to download their desktop software - all from
a single management screen. Gone are the days of multiple PBXs, multiple voice
mail systems, multiple automated attendants, multiple ACD systems—all with their
multiple management interfaces!
Distributed Voice Mail System and Applications
