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Telecommunications Management DatabaseTelco Manager (TelcoMgr) is a telecommunication management database designed to help you accurately record your business telephone and data services.  The program includes a database that can be used for multiple customers for vendor maintenance or for a single end-user tracking multiple departments or office locations.  A comprehensive database is included for asset management, equipment, systems and sub-components. TelcoMgr is network-compatible and can be used by multiple users simultaneously.

 

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The relational databases include the following information:

 
Master Telephone Company (Telco) or Service Carrier account data.
Detailed line, circuit and/or service data, including summary cost.
Telco history log that you may maintain in chronological order.
Comprehensive Directory information, including user station equipment.
Robust Help Desk search and report features.
Telco Glossary of common and uncommon terms.
Automatic Reminder Alarms for adds, moves, changes and Telco Orders.
A comprehensive equipment or asset management database for standalone equipment or complex systems.
More than twenty built-in reports.
Track Telco adds, moves and changes from origination to completion with our new Service Ticket or Work Order feature.
Many report options are provided, including summary reports of existing Telco information, and detailed reports for new, or planned changes.
A file Export and Import module is included for moving individual Company or Location files, along with the associate database tables. Also, an optional Import or Export to Excel utility is available.
In addition to the Standard Single User version, a Professional and Site License are available.

An optional Export and Import with Excel utility is available.

  A Professional & Multi-user Version of TelcoMgr is also available from Access Business Communications, Inc.

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Graphical Display of Lines and Circuits

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Detailed Circuit Window

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Plus, TelcoMgr includes a Local & Long Distance Rate Comparison Table and Worksheet.

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Telco History & Help Desk

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Reminder Alarms

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Equipment and System Database By Customer Location

 

The CPE or Customer Premises Equipment table is designed for a variety of equipment types and system groups. Therefore, you may record information about telephone equipment, data communications systems or other types of equipment. In addition, you may record detailed information about sub-components of each system group.

The [Location and Brand/Vendor Information] tab is designed for recording vendors, manufacturers and system group information.

 

The [Warranty and Service Information] tab is designed for recording warranty/maintenance coverages and remote administration information.

 

The [CPE Components] tab shows a database table designed for recording detailed information about related.

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Export Or Import Records

On the left window highlight a record that you wish to 'export'. Multiple records can be exported or added to the 'export' file that appears in the right window. However, you must export them one-at-a-time. The Export process will not over-write an existing file or record. Optionally you may delete any record that may already exist in the 'export' file that appears in the right window.


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Last modified: 10/28/07

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